ZOOM! Loss Mitigation Specialists - Who Are We???

At ZOOM! we think of our business as having three components: talent, customers, and care.

Talent. ZOOM! seeks to attract and retain the best and brightest employees and account executives. This enables us to gain a competitive advantage in new and emerging markets.
Customers. If we truly want to have a compelling value propostion for homeowners, real estate agents, and investors we must understand the diversity of our customer base.
Care. We work to build and execute innovative processes and systems for an increasingly diverse customer base by using the diverse talents, ideas, and perspectives of our staff and account executives.

Mission Statement

ZOOM! strives to help homeowners,real estate agents, and investors through the short sale process in a stress free timely manner by providing exceptional client care, coaching and training, information, and extraordinary service while earning fair and adequate compensation for our services.

Vision Statement

Establish ZOOM! Loss Mitigation Specialists as a national leader in short sale processing and negotiation through executive leadership, engagement, education, and accountability. We will build value and commitment to work-life balance, and continue to provide new opportunity for people.

Core Values

The core values at ZOOM! are:

- Thinking and acting nationally. ZOOM! employs a creative staff and independent account executives that generates innovative marketing and services for homeowners, real estate agents, and investors.

- Attention to detail. ZOOM! believes every detail is critical to systems, processing, and client care.

- Compassion. ZOOM! understands that this may be one of the most difficult situations a homeowner can experience - we want the best possible outcome.

- Innovation. Innovation helps lower the cost of expenses, marketing, and technology.

- Feedback. ZOOM! strives to provide timely feedback and updates for real estate agents and their clients via a 24 hour online Information Center.

Strategy Overview

ZOOM!'s diversity and inclusion strategy is an important part of our business priorities. We are working with the staff members and account executives across the company to support and drive our efforts. The pillars of our diversity and inclusion strategy are:

-Driving leadership accountability and ownership.

-Attracting, developing, and retaining a diverse staff and account executives.

-Creating a culture and climate of respect.

ZOOM! makes a difference.