If you advertise to the consumer that you offer short sale services; take a listing on a short sale; negotiate a short sale with a lender on behalf of a client; or hire a individual or vendor to negotiate a short sale the following information is IMPERATIVE to your business.
The following came into effect January 31, 2011. If you have a short sale transaction where you had any involvement after January 31, 2011 you are required to have the attached “MARS” forms included with your transaction and all communication with the consumer needs to include the mandatory disclosure language.
INSTRUCTION SHEET FOR REALTORS®
HOW TO COMPLY WITH THE MORTGAGE ASSISTANCE RELIEF SERVICES (“MARS”)
DISCLOSURE REQUIREMENTS
1. Background. The Federal Trade Commission (FTC) issued the final Mortgage Assistance Relief Services (“MARS”) rules that impact real estate professionals who represent clients involved in Short Sale transactions. If you offer any of the following services, the MARS rules apply to you and you must make the FTC required MARS disclosures: advertising to the consumer that you offer short sale services; taking a listing on a short sale; negotiating a short sale with a lender on behalf of a client; or hiring a individual or vendor to negotiate a short sale.
2. Instructions. When offering any of the Short Sale services referenced above, there are 3 types of MARS disclosures that a Realtor® must make to the consumer. In all cases, the disclosure must be clear and prominent. The 3 types of disclosures are as follows:
a) General Communications. If a Realtor® sends out a general advertisement that offers short sale services in any media whether it be in print, audio, verbal, electronic or otherwise, the Realtor® must include the mandatory MARS disclosure language contained in Form A - General Communications MARS Disclosure.
b) Consumer Specific Communications. If the Realtor® becomes aware that a specific transaction in which he or she is involved may be a Short Sale, and that Realtor® negotiates any portion of the Short Sale with the lender on behalf of the Seller, or arranges for an individual or vendor to conduct Short Sale negotiations with the lender on behalf of the Seller, the Realtor® must provide the Seller with the mandatory MARS disclosure found on - Form B - Consumer Specific Communications MARS Disclosure.
c) Lender’s Short Sale Offer Disclosure. Once the Realtor® who represents the Seller on a Short Sale receives the lender or servicer’s Short Sale Third Party Approval letter, the Realtor® must provide the following two mandatory MARS disclosures to the Seller:
a. Form C – Third Party Approval From Lender MARS Disclosure; and
b. Form D – MARS Lender Disclosure.